Resolved Defects

 

Bugs and support issues resolved in build 3.2018.5. 

 

eRAD RIS

Bug #

Category

Subject

25236

Appointment book

Resolved issue where opening the Appointment Book returned an error due to a cursor file issue.  (Originally released in 2018.4.1.1.)

24878

Billing

Updated Billing Integrity to support billing code from Imagine.

24846

Billing

Updated Billing Integrity to support time zone when populating the transaction time from Imagine.

24350

CD Import

Resolved issue with CD Imports appearing on the IVT worklist.

22457

Client Install

Resolved installer issue when attempting to upgrade.  (Originally released in 2017.6.12.)

25113

Client Login

Resolved RIS Client issue where the inactivity prompt was not activating.

24969

Clinical Tasks

Resolved a Clinical Tasks issue where an item in Order Cancelled status could not be processed.  (Originally released in 2018.4.1.)

24838

Clinical Tasks

Resolved Clinical Tasks record lock issue preventing saving tasks after timeout.

25015

Database

Resolved database performance issue related to eligibility service monitoring.

24697

Database

Resolved database performance issue related to Radar interface queries.

24695

Database

Improved issues with blocking and deadlocks in a high volume environment.  (Originally released in 2018.1.6.1.)

24640

Database

Resolved issue creating database index on c_study_extra_info due to length.

24503

Database

Updated c_UpdateMammoRecallCategory to add worklist update tasks to c_async_job, in order to prevent RIS Services from prematurely picking up async jobs.  (Originally released in 2018.1.6.)

23202

Deployment / Upgrade

Resolved Deployment / Upgrade issues re-importing a recent or legacy procedure picker csv export.

24971

Digital Forms

Adjusted Digital Forms to properly display order-level data in grids prior to saving (e.g. an order-level Digital Form Grid configured to display Order Extra Info will now populate even prior to scheduling).  (Originally released in 2018.4.1.)

24429

Digital Forms

Resolved Digital Forms issues preventing import of some Digital Form elements or questions.

24000

Digital Forms

Resolved Digital Forms editor performance issue in the "Edit Expression" window.

22977

Digital Forms

Resolved Digital Forms issue where editing an answer type prevented completion of form.

24911

Document Distribution

Resolved Document Distribution issue where the service was not sending faxes due to excessive total address length.

24501

Document Distribution

Resolved an issue where Document Distribution service was not processing pending jobs.  (Originally released in 2018.1.6.)

22824

EMR

Resolved EMR issue where the Register Additional Orders dialog incorrectly disabled checkboxes for studies not in the selected order.

22319

EMR

Resolved EMR issue where incoming EMR Orders/Studies may ignore submitted addresses.

25008

Flags

Resolved worklist flags issue where the STAT Exam flag was not applied to all study rows on the Reception worklist.

24799

ICD

Resolved issue where initiating an ICD10 code search via the Enter key retained the previous ICD code.

23212

ICD

Resolved issue where searching ICD10 codes excluded some results.

22840

Inbound Document

Resolved issue where RIS froze when opening the Attach Inbound Document Screen for the first time.

22764

Inbound Document

Resolved issue refreshing the Inbound Document worklist by pressing 'F5'.

22673

Inbound Document

Resolved Inbound Document issue where pages were truncated when the first page of the PDF was smaller than letter size.

24580

Insurance Eligibility

Resolved Insurance Eligibility issue where eligibility intervention not required exams would appear on the IVT worklist.

24232

Insurance Eligibility

Resolved issue with Insurance Eligibility response values for XR procedures.

23747

Insurance Eligibility

Updated Insurance Eligibility Insurance Details popup to Reference code N6 in a dependent section.

23315

Insurance Eligibility

Updated Insurance Eligibility Insurance Details popup to reference code N6 under providers / contacts.

22737

Insurance Eligibility

Resolved Insurance Eligibility issue viewing Eligibility Details when there are multiple providers.

24537

Insurance Management

Resolved an issue that resulted in a blank payment receipt and an incorrect receipt number.  (Originally released in 2018.1.6.)

23689

Insurance Management

Updated Insurance Management 271 rejection message text.

23486

Insurance Management

Resolved Insurance Management issue where attempting to View/Edit study may return an error.

23102

Insurance Management

Resolved Insurance Management issue for carriers with a comma in the carrier_code.

22660

Insurance Management

Resolved Insurance Management payment receipt failure issue.

24970

IVT / PreCert

No longer reviewing insurance verification status when all studies on the order are cancelled.  (Originally released in 2018.4.1.)

24620

IVT / PreCert

Resolved IVT/PreCert issue with portal verified studies remaining on the IVT WL.

24523

IVT / PreCert

Changing insurance policy priority using arrows will now appropriately update PreCert status.  (Originally released in 2018.1.6.)

24517

IVT / PreCert

Resolved an issue where items with approved Insurance Verification and PreCert were not being removed from the IVT Worklist.  (Originally released in 2018.1.6.)

23624

IVT / PreCert

Resolved IVT/PreCert issue ignoring expiry date of PreCert.

23607

IVT / PreCert

Resolved IVT/PreCert issue with studies remaining on the IVT WL.

22803

IVT / PreCert

Resolved IVT/PreCert issue where PreCert status was displaying incorrectly.

22671

Linked Reporting

Resolved issue where a linked study that was cancelled was not appearing on worklists when rescheduled.

22698

Localization

Updated RIS to support currency values over $100,000.

22415

Localization

Resolved Localization issue with labels for AI results.

24496

Logging

Client error log will no longer fail to log error due to description column being limited to 4000 characters.  (Originally released in 2018.1.6.)

24960

Lookup Tables

Resolved an issue with filtering the AutoText lookup for a Log Control Code.  (Originally released in 2018.4.1.)

23435

Lookup Tables

Resolved lookup table issue where MedicalGroup edit confirmation dialog ignored selection.

23274

Lookup Tables

Improved UI in Carrier Lookup Table when adding a new Availity Payer.

22751

Lookup Tables

Resolved UI Look and feel issue where Assigned Reading Group under the Personnel was truncated.

24968

Mammography

Resolved an issue where a breast imaging Reminder was not appropriately associated when scheduling from ACR Category 0 WL.  (Originally released in 2018.4.1.)

24534

Mammography

Daily c_UpdateMammolRecallCategory SQL Agent Job now removes all appropriate items from the Mammo Letters WL.  (Originally released in 2018.1.6.)

24519

Outside Read

Resolved display issue that caused History and Signs & Symptoms fields to be inaccessible on the New Outside Read screen.  (Originally released in 2018.1.6.)

23272

Outside Read

Resolved Outside Read issue to save the Assigned radiologist as user ID rather than full name.

25120

PACS (eRAD) Int - RIS only

Resolved eRAD PACS issue where PACS was not prefetching in the correct order.

25062

PACS (eRAD) Int - RIS only

Resolved eRAD PACS issue where "Default" PACS integration option failed to revert when changed.

24776

PACS (eRAD) Int - RIS only

Resolved eRAD PACS issue where PACS Caching logic was displaying excessive error rows.

24768

PACS (eRAD) Int - RIS only

Resolved eRAD PACS issue where View Images from Patient Folder incorrectly loaded linked studies and reordered based on date.

24440

PACS (eRAD) Int - RIS only

Resolved UI Look and feel issue where the 'Remove From Cache' context menu option was duplicated for manually cached rows.

25043

PACS (eRAD) Integration

Resolved eRAD PACS integration issue where exiting PACS while caching is in progress returned an error and closed RIS.

24961

PACS (eRAD) Integration

Resolved an issue that sometimes resulted in a radiologist not receiving the appropriate warning when PACS is unable to open the current study.  (Originally released in 2018.4.1.)

24211

PACS (eRAD) Integration

Resolved eRAD PACS integration issue where switching tabs did not clear previously-loaded images.

23801

PACS (eRAD) Integration

Enhanced eRAD PACS integration to support eRAD PACS - Retrieve Study Cache progress in versions v7.2 and v7.3.  (Originally released in 2018.2.1.)

23155

PACS (eRAD) Integration

Resolved eRAD PACS integration issue where an incorrect 'getcacheinfo' call resulted in the Dictation window freezing.   (Originally released in 2018.2.)

23068

PACS (eRAD) Integration

Resolved eRAD PACS integration issue related to server name configuration.  (Originally released in 2018.2.)

22440

PACS (eRAD) Integration

Resolved eRAD PACS v8 password issue with HTTPS installations.  (Originally released in 2017.6.12.)

22282

PACS (eRAD) Integration

Resolved eRAD PACS integration issue where the Study Rates column was not populating correctly for the different viewers.

24975

PACS (Non - eRAD) Integration

Fuji PACS integration was reverified for this codestream.  (Originally released in 2018.4.1.)

24973

PACS (Non - eRAD) Integration

To resolve an issue with PACS IW integration using accession number, two changes have been made.  The first change is pertinent for ALL PACS integrations.
1. When any Linked study is opened for dictation, RIS will evaluate the non-primary linked studies for PACS Correction, even if previously marked as PACS Corrected.  If the images are found to be unavailable in PACS, RIS will not attempt to load them.
2. The PACS IW integration will not return the accession number if an external ID or performed study instance UID is not present.  The RIS client asks each PACS integration what identifier it should use for a particular study.  If none is returned, RIS will not attempt to load the study.  A new config option for IW called 'CheckExternalIDsInAccessionMode' has been added to control this behavior.  It is true by default and looks like the following when disabled:
<config>
<UseAccessions>true</UseAccessions>
<CheckExternalIDsInAccessionMode>false</CheckExternalIDsInAccessionMode>
</config>
This setting has no effect if UseAccessions is false or not specified.  (Originally released in 2017.6.13.)

24964

PACS (Non - eRAD) Integration

Resolved a log-in issue that could be caused due to FUJI PACS integration.  (Originally released in 2018.4.1.)

25049

Patient Folder

Resolved Patient Folder issue where the "Enter" button opened all orders in scheduled status.

24544

Patient Merge

Resolved an issue that prevented patient merges under certain conditions due to an error referencing “patient_email_key.”  (Originally released in 2018.1.6.)

24647

Payment control

Resolved Payment control issue where Payment grid's Posted By column was updated with user ID without a user edit.

24540

Payment control

Mixed SelfPay and Insurance Combined payments now store enough information for generating the receipt.  (Originally released in 2018.1.6.)

24230

Payment control

Resolved Payment control issue where Imagine payment receipt printing froze RIS.

23339

Payment control

Resolved Payment control UI issue where closing a non-Imagine payment screen was causing a Data Exception error.

23311

Payment control

Resolved Payment control issue where moving a study to a new order (B) in registration resulted in an overcharge.

23443

Peer Review

Resolved Peer Review issue that permitted self-review of a signed report.

23420

Peer Review

Resolved Peer Review issue where the Peer Reviewed Counter was not incrementing.  (Originally released in 2018.3.)

25111

Performance

Resolved Performance issue resulting in memory leak when using PACS caching worklist.

25077

Performance

Performance enhancements to the portal to reduce CPU usage.

24582

Performance

Resolved database performance issue opening unneeded database connections.

24576

Performance

Resolved database query performance issue by adding missing indexes.

24530

Performance

Updated ris_diag.c_ShowAppCallStats to use new performance metrics data.  (Originally released in 2018.1.6.)

24518

Performance

Resolved an issue in which Eligibility service was populating the DB execution cache with excessive plans.  (Originally released in 2018.1.6.)

24449

Person Management

Resolved Person Management issue where adding new user groups to multiple accounts did not update all accounts.

24957

Portal Viewer

Resolved issue with portal window.  (Originally released in 2018.4.1.)

22642

PowerScribe Integration

Resolved Mirth issue resulting in reports missing the PowerScribe signed addendum section.

24965

Radiology Reporting

Resolved an issue where report recovery could freeze RIS if no audio existed.  (Originally released in 2018.4.1.)

24533

Radiology Reporting

Resolved an issue with Radiologist daily stat counters displaying incorrect values when the dictating radiologist is not the signing radiologist.  (Originally released in 2018.1.6.)

24513

Radiology Reporting

Resolved a display issue with the Exam Details pane on the Reporting screen.  (Originally released in 2018.1.6.)

23305

Radiology Reporting

Resolved Radiology Reporting issue where the QA flag is incorrectly overridden.

25123

Registration

Resolved Registration issue where the County field may incorrectly updated.

24536

Registration

Resolved an issue where a misconfigured Self Pay billing method was causing an exception that prevented registration.  (Originally released in 2018.1.6.)

24491

Registration

Resolved an issue causing an error message that prevented payments under certain conditions. (Originally released in 2018.1.6.)

23344

Registration

Resolved Registration issue where removing order B in registration may return an error.

24950

Scanning

Resolved scanning issue where PDFs imported to RIS were not displayed properly in Chrome.  (Originally released in 2018.3.)

23389

Scanning

Resolved Scanning issue where changing the document category failed to change the level (patient/order/study).

22793

Scanning

Resolved Scanning issue where attachments were not opening on the primary monitor in Windows 10.

25061

Scheduling

Resolved Scheduling issue where Details tab was not displaying all available times due to display issues.

25057

Scheduling

Resolved Scheduling issue where scrolling through Details for available days for multiple studies returned an error.

24747

Scheduling

Resolved Scheduling issue where modality closures and restrictions return an error when the end time is the end of day.

24512

Scheduling

Resolved an internal search error due to length of address columns for referring physicians.  (Originally released in 2018.1.6.)

23622

Scheduling

Resolved Scheduling issue where Scheduled date/time coloring was not displayed when a procedure plan was used for scheduling.

23017/24974

Scheduling

Resolved Scheduling issue where unable to change preferred site after canceling a scheduled exam and saving as an order. (Originally released in 2018.4.1.)

22768

Scheduling

Resolved Scheduling issue where clicking the information icon (i) on the lab results grid returned an error.

22756

Scheduling

Resolved Scheduling issue where the Reschedule window was incorrectly labelled as Schedule Order.

22714

Scheduling

Resolved Scheduling issue where scheduling an EMR order with another order, the Responsible Party was not saved.

22323

Security

Enhanced Application Security to encrypt password strings in internal memory.

24527

Service Tools

Improved metrics for calls to RIS services.  (Originally released in 2018.1.6.)

25000

Technologist

Enhanced load time of Perform Exam screen.  (Originally released in 2018.3.)

24572

Technologist

Resolved Technologist issue where changing performed procedure using arrow keys returned an error.

22837

Technologist

Resolved System memory leak related to worklist flags.

22814

Technologist

Resolved Technologist issue where an exam could be started without a Primary tech entered.

24966

Thick Client GUI

Resolved an issue with using type ahead when changing a procedure code.  (Originally released in 2018.4.1.)

24477

Thick Client GUI

Resolved RIS client error logging failure due to length of version numbering string.  (Originally released in 2018.4.)

24521

UI Look and feel

Modified display for Tech Notes field so that long notes do not cause issues with scroll bar or cursor visibility.  (Originally released in 2018.1.6.)

24516

UI Look and feel

Resolved an issue where screen and fonts were inappropriately resized after signing studies in radiologist reporting screens.  (Originally released in 2018.1.6.)

23541

UI Look and feel

Resolved UI Look and feel issue with RADAR Quick Message worklist row highlighting.

24614

Utilization Management

Resolved Utilization Management issue where opening an ordered study in Schedule or Utilization Review may return an error.

24409

Utilization Management

Resolved Utilization Management issue where UM status was not reset to UM Required if a study was Cancelled/Schedule Later.

23786

Utilization Management

Resolved Utilization Management issue where a walk-in for a UM excluded procedure could advance to Scheduled status.

23562

Utilization Management

Resolved Utilization Management issue where Gold Card and STAT UM workflow was not triggered for additional items.

22762

Utilization Management

Resolved Utilization Management issue where cancelling a study may incorrectly create a new scheduled study.

22366

Utilization Management

Resolved Utilization Management issue where billing codes were not updating properly when changing procedures.

24909

Web Services

Resolved Web Services issue where excessive connection attempts occurred when unable to make a database connection.

24841

Web Services

Resolved Web Services issue where RIS Services may attempt to generate a duplicate icode.

24608

Web Services

Resolved Web Services issue where ScanDocumentManager was using multiple database connections.

12601

Web Services

Resolved Web Services issue where calculated columns on insurances were not updated when all insurances were removed.

25127

Worklist Filtering

Resolved worklist issue where applying All Reports Drafted worklist filters returned an error.

25115

Worklist Filtering

Resolved Worklist Filtering issue where sorting the All Peer Review Pending Action worklist returned an error.

24827

Worklist Filtering

Amended Worklist filtering to prevent filtering on calculated columns.

22783

Worklist Filtering

Resolved issue where Signed studies with an addendum were not being removed from the Pending Dictation worklist.

25065

Worklists

Resolved Worklist issue where Pending Dictation worklist failed to refresh until the user performed a search.

24943

Worklists

Resolved Worklist issue where worklist column contents were not correct when using materialized client side worklists.

24926

Worklists

Resolved Worklist issue where DEXA exams failed to appear on the Pending Signature worklist.

24725

Worklists

Resolved Worklist issue where old studies incorrectly appeared on the Orders To Schedule worklist.

24723

Worklists

Resolved Worklist issue where order level and Cancelled items incorrectly appeared on the IVT worklist.

24721

Worklists

Resolved Worklist issue where updates to worklist timestamps could cause deadlocks.

24719

Worklists

Resolved Worklist issue where Edited orders without a site code were excluded from the Orders To Schedule worklist.

24531

Worklists

Resolved an issue with orders in a UM Complete status appearing on the UM Worklist.  (Originally released in 2018.1.6.)

24526

Worklists

Resolved an issue with the upgrade scripts that caused items to populate to the Unknown Reconciliation Worklist unnecessarily.  (Originally released in 2018.1.6.)

24524

Worklists

Resolved an issue with Site column not populating on IVT Worklist when configured for order-level IVT.  (Originally released in 2018.1.6.)

24509

Worklists

Practice and site codes are now updated for order items which do not have a study, resolving an issue where EMR orders displayed a blank Site on the Orders to Schedule Worklist.  (Originally released in 2018.1.6.)

24502

Worklists

Logic which locks a specific job type moved to the polling thread, rather than the individual job level, resolving an issue where a frequent error was recorded in the log unnecessarily.  (Originally released in 2018.1.6.)

24500

Worklists

Resolved an issue where worklist filters can create excessive query execution plans in the database.  Database performance, specifically worklist queries that include string filters, was negatively affected.  (Originally released in 2018.1.5.2.)

24499

Worklists

Studies requiring IVT no longer disappear from IVT Worklist after posting to billing.  (Originally released in 2018.1.6.)

24498

Worklists

UM Worklist now displays the order status if the most advanced study status is Cancelled or Discontinued.  (Originally released in 2018.1.6.)

23379

Worklists

Resolved Worklist issue where studies incorrectly appeared on the Pending PACS Correction and Supervising Dictation worklists.

23301

Worklists

Resolved Worklist issue where the All Signed Pending QA worklist was not populating.

23080

Worklists

Resolved Worklist issue where Orders to Schedule Worklist was not displaying Carrier.

 

Provider Portal

Bug #

Category

Subject

25286

Provider Portal

Resolved Provider Portal issue that allowed a blank account setup page to be submitted.

25269

Provider Portal

Resolved Provider Portal issue where the worklist may fail to refresh with latest data.

25247

Provider Portal

Resolved Provider Portal issue where scheduling using an I-Code failed in the FireFox browser.

24972

Created a lock on theme information, resolving an issue that would generate an error email.  (Originally released in 2018.4.1.)

24805

Provider Logon

Resolved Provider log-in issue due to performance issues in the portal.

24684

Provider WF Create Order

Resolved Provider Create Order issue where Cancel Exam incorrectly displayed Call Center Message.

24542

Provider General Display

Resolved performance issues that caused slowness when navigating in Provider Portal. (Originally released in 2018.1.6.)

24237

Provider Utilization Management Page

Resolved Provider Portal Utilization Management issue where UM orders may lose their UM flag and UM Opinion Letter tab.

24222

Provider WF Create Order

Resolved Provider Portal issue where inactive addresses were still applying associations when scheduling with a proxy user.

23310

Provider Images

Resolved Provider Images issue preventing launch of images from the home screen's quick launch icons.

23093

Provider General Display

Resolved issue preventing viewing of linked exams in Provider Portal.

23051

Provider Images

Resolved Provider Images issue preventing viewing images due to null PACS config option.

22789

Provider Images

Updated WebViewer to no longer display the Session ID/Token within the URL string.

22771

Provider Help

Resolved issue with Provider Portal Help's Clear form entries button.

24881

System

Enhanced Provider Portal performance for Account Login.

25079

Connect Portal 4.x

Resolved Connect Portal time zone issue resulting in displaying incorrect DOB.

 

Patient Portal

Bug #

Category

Subject

24579

Patient Email

Resolved formatting issue with the Patient Portal email notification hyperlink.

24575

Patient Portal

Resolved Patient Portal issue where the Patient authorization "I have an account" Next button was not advancing.

24332

Patient General Display

Resolved issue displaying the login picture image on the Patient Portal login screen.

23676

Patient WF: Account Access

Resolved issues preventing portal user account (password) recovery due to error with recovery link.

23360

Patient Exam Detail Page

Resolved Patient Exam Detail Page issue displaying all Patient Portal image thumbnails.

22796

Patient Messages

Resolved Patient Messages issue when sending a message with a subject but no body text.

25218

Scheduling

Resolved Scheduling issue where studies created in the Provider Portal could not be rescheduled in the Patient Portal.

25079

Connect Portal 4.x

Resolved Connect Portal time zone issue resulting in displaying incorrect DOB.

 

UM Portal

Bug #

Category

Subject

23439

Orders Page

Resolved UM portal refresh issue on the Orders Page.

22672

Log In Page

Resolved issues preventing portal user account (password) recovery.

24781

System

Enhanced UM Portal performance of UM Order worklist.

25079

Connect Portal 4.x

Resolved Connect Portal time zone issue resulting in displaying incorrect DOB.