Payment Control

Feature #30809 - ImaginePay support for partial transactions

Summary

This enhancement to Payment Control adds support for incomplete transactions when the payment screen is closed prior to completing.

Previously, if there was an error with the ImaginePay Portal Web site or the page was closed before an Imagine Receipt was displayed, then partial transactions could remain, meaning RIS would not have the transactions in the payment log and they would not be cancelled in Imagine.

With this change, closing the ImaginePay screen with partial payments or a failed transaction will prompt the user for next steps.

Graphical user interface, text, application, email  Description automatically generated

If the user chooses Yes the successful payments will be stored in RIS. If they choose No, they will be returned to the Add Payment (ImaginePay) screen to deal with the issue. They can either choose to void (in the Add Payment screen) or to resolve the declined payment.

Configuration Instructions

No System Administrator actions are necessary to enable this feature.